You can trust our team. We’re on your side.
Anthem Claim Management provides:
- Customer claim line where your customers can receive assistance and have their questioned answered by a live attendant.
- Claim resolution consistent with your contract and tariff as well as applicable state and federal laws.
- Claim reports compliant with US DOT requirements.
- Access to knowledgeable and experienced industry experts.
- Responses to State and Federal inquiries. ( USDOT, Attorney General)
- Responses to Consumer Agencies and Trade Organization. (BBB, AMSA, Consumer Affairs)
- Financial services charge backs and canceled checks.
- Responses to attorneys.
- Explanation of valuation coverage and the limits and extent of carrier liability.
- Legal referrals to experienced attorneys familiar with the intricacies of interstate and intrastate transport.