On Your Side

You can trust our team. We’re on your side.

Anthem Claim Management provides:

  • Customer claim line where your customers can receive assistance and have their questioned answered by a live attendant.
  • Claim resolution consistent with your contract and tariff as well as applicable state and federal laws.
  • Claim reports compliant with US DOT requirements.
  • Access to knowledgeable and experienced industry experts.
  • Responses to State and Federal inquiries. ( USDOT, Attorney General)
  • Responses to Consumer Agencies and Trade Organization. (BBB, AMSA, Consumer Affairs)
  • Financial services charge backs and canceled checks.
  • Responses to attorneys.
  • Explanation of valuation coverage and the limits and extent of carrier liability.
  • Legal referrals to experienced attorneys familiar with the intricacies of interstate and intrastate transport.

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