Anthem Claim Management offers a number of plans to meet your needs. From our basic Claims Only package to our personalized Full Service packages, we are sure to have a claim administration plan that will meet your needs. Regardless of the plan you choose you can be assured that your customers will be well cared for by the dedicated professionals at Anthem Claim Management.
Free up valuable time and resources by choosing a plan that meets your claim management needs. Below are a number of options geared to save you time and money and allow you to focus on what you do best.
Claims Only Service Level
Claim Processing for Valuation and Full Valuation claims
- AMSA Certified claim adjusters
- Compliance with Federal DOT FMCSA Regulations and requirements
- Toll Free claim line for your customers
- Live attendants available to speak with your customers
- Claim web site with helpful information for your customers
- Expert advise on moving related issues
- Form Service
- Claim reports
- DOT Audit support
- Insurance Subrogation claims
Claim Plus Service Level
Enhanced Claims Services
- All services included with the Claims Only level of service
- Professional responses to claim related inquiries from the BBB, CPUC, AMSA, DOT.
- Professional responses to claim related inquires from the State Attorney General and other state government office
- Recovery for stop payments on Cashiers Checks and Official Bank Checks
- Responses for Credit Card Chargebacks and Inquiries
Claim Advantage Service Level
Enhanced Claim Services and Operational Support. Please contact us for more details.
Customer Service Professional and responsive management of your customers service related issues
Dispatch Management Communicate updates to your customers on delivery status, expected delivery time frames and resolved delayed delivery claims
Flexible Plans Available
If you don’t see a plan that meets your needs let us know and maybe we can help. We are flexible and truly believe that your success is our success.
Contact us today to discuss the future of your claims. You Can Count On Us!